Terms of Service

Last Updated: Aug 7, 2025

Welcome to Momora! We provide a digital journal app designed for parents and families to capture and preserve meaningful moments with their young children, combining text-based journaling with AI-generated content like illustrations and summaries.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. By creating an account, accessing, or using the Momora mobile application, website, or any related services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy, which is incorporated herein by reference. If you do not agree to all of these Terms, do not access or use the Service.

1. Description of Service

Momora allows registered users to:

- Create and manage user accounts and family member profiles (including children and potentially pets).
- Record text-based and voice-dictated memories.
- Tag family members in memories.
- Generate unique, AI-powered illustrations and portraits based on memory content, family member descriptions, and selected styles using third-party AI services (like OpenAI).
- Generate AI-powered monthly summaries of memories.
- Organize and view memories via timeline and calendar views.
Manage subscription tiers with associated usage limits.
- Share generated content via device sharing features.
- Export user data.

2. Eligibility and Account Registration

- Age Requirement: You must be at least 18 years old or the age of legal majority in your jurisdiction to create an account and use the Service.
- Registration: You must provide accurate, current, and complete information during the registration process (including name, email, password) and keep your account information updated.
- Account Security: You are responsible for safeguarding your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. Momora is not liable for any loss or damage arising from your failure to protect your account credentials.
- One Account: You may only maintain one Momora account.

3. Family Profiles & Children’s Data

- Responsibility: You are solely responsible for the information you add to family member profiles, including names, dates of birth, photos, and descriptions.
- Consent for Children’s Data: By adding information about a child under the age of 13 (or applicable age of consent in your jurisdiction) to a family profile, you represent and warrant that you are the parent or legal guardian of that child and that you have the legal authority to consent to the collection and processing of that child’s personal information (including photos used for illustration generation) as described in our Privacy Policy and these Terms.
- Accuracy: You agree to provide accurate information for family members, especially dates of birth, which may be used for age calculation and AI generation context.
- User Profile: You may designate one family member profile as representing yourself. Only one profile per user account can be designated as such.

4. User Content

- Definition: “User Content” means all information, data, text, photographs, sound recordings (from voice input), and other materials that you upload, post, submit, or store on or through the Service, including memory entries and information within family profiles.
- Ownership: You retain ownership of your User Content.
- License to Momora: By submitting User Content to the Service, you grant Momora a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify (e.g., formatting for display, transcribing voice input), create derivative works (such as AI-Generated Content), communicate, publish (only within your private account unless you explicitly share), publicly perform, publicly display (only within your private account), and distribute your User Content solely for the purposes of operating, providing, developing, and improving the Service. This license continues even if you stop using our Service, primarily for the purpose of allowing you to access your historical data and for residual backups, unless you delete your account.
- Responsibility for User Content: You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you have all necessary rights, licenses, consents, and permissions to submit the User Content and grant the license set forth above, and that your User Content does not violate any third-party rights (including privacy and intellectual property rights) or any applicable laws.
- Prohibited Content: You agree not to submit User Content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.

5. AI-Generated Content

- Generation: The Service uses third-party AI services (e.g., OpenAI’s GPT models, Vision, Whisper) to generate content such as memory illustrations, family member portraits, emotion analysis, text summaries, and voice transcriptions (“AI-Generated Content”) based on your User Content and inputs.
- Third-Party Terms: Your use of AI features is also subject to the terms of the underlying AI service providers (e.g., OpenAI).
- Ownership & Use: While generated for you, the ownership and usage rights of AI-Generated Content may be complex and subject to the terms of the AI providers. Momora grants you a license to use the AI-Generated Content within the Service and share it using the provided sharing tools, subject to these Terms and any applicable AI provider terms. Momora does not guarantee you will have exclusive rights to any specific AI-Generated Content. Similar prompts might produce similar outputs for different users.
- No Guarantees: AI is an evolving field. Momora does not guarantee the accuracy, appropriateness, quality, uniqueness, or availability of AI-Generated Content. Outputs may contain errors, biases, or unexpected results. AI models may not perfectly capture the likeness or details described.
- Usage Limits: Generation of certain AI-Generated Content (e.g., illustrations) is subject to usage limits based on your subscription tier (See Section 7).
- Caching: AI-Generated Content may be cached by Momora to improve performance and availability, including for offline viewing.

6. Acceptable Use

You agree not to use the Service to:

- Violate any applicable local, state, national, or international law.
Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
- Submit false or misleading information.
- Upload or transmit viruses or any other type of malicious code.
- Collect or track the personal information of others without consent.
- Spam, phish, pharm, pretext, spider, crawl, or scrape.
- Interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
- Attempt to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Service.
- Use the AI features in a manner that violates the terms of the underlying AI service providers.

7. Subscriptions and Payment

- Subscription Tiers: Momora offers a one-time Free Trial and three subscription tiers ("Basic", “Premium” and "Super"). Features and limitations (e.g., number of monthly AI image generations) for each tier are described within the app or on our website.
- Fees: All subscriptions require payment of fees, which will be disclosed to you at the time of purchase. All fees are non-refundable except as required by law or as explicitly stated otherwise.
- Billing: All subscriptions are billed in advance on a recurring basis (e.g., monthly). You authorize us (or our third-party payment processor) to charge your chosen payment method for the recurring fees.
- Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it through your account settings or the relevant app store platform before the end of the current period.
- Price Changes: We reserve the right to change subscription fees. We will provide you with reasonable prior notice of any price changes. Your continued use of the Premium service after the price change comes into effect constitutes your agreement to pay the modified fee.
- Usage Limits: The one-time Free Trial grants two credits with no expiration. Monthly subscriptions are credited at the start of each billing cycle; any unused subscription credits expire at the end of that cycle and do not carry over. Users may also acquire one-time credit packs, which remain valid indefinitely. If your available credits are exhausted, you will be unable to generate additional images until your next billing cycle begins, your subscription is upgraded, or you purchase additional credits.

8. Intellectual Property

Excluding your User Content and certain AI-Generated Content (subject to Section 5), the Service and all materials therein, including, without limitation, software, images (excluding user-uploaded photos and generated illustrations), text, graphics, logos (including the Momora logo and watermark), patents, trademarks, service marks, copyrights, and trade secrets (the “Momora IP”), are the exclusive property of Momora and its licensors. You agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from any Momora IP.

9. Third-Party Services

The Service integrates with or relies on third-party services, including Supabase (for backend infrastructure) and OpenAI (for AI features). Your use of the Service constitutes your agreement to comply with the applicable terms and policies of these third-party providers. Momora is not responsible for the availability, accuracy, or practices of these third-party services.

10. Privacy

Your privacy is important to us. Our collection and use of personal information in connection with the Service are described in our Privacy Policy. By using the Service, you agree to the collection, use, and sharing of your information as set forth in the Privacy Policy.

11. Disclaimers

- “AS IS” BASIS: THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MOMORA AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
- NO WARRANTY OF CONTINUOUS OPERATION: MOMORA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
- NO WARRANTY OF DATA INTEGRITY: MOMORA DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THE SERVICE, INCLUDING USER CONTENT OR AI-GENERATED CONTENT. MOMORA IS NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO YOUR USER CONTENT. YOU ARE RESPONSIBLE FOR MAINTAINING YOUR OWN BACKUPS. WHILE MOMORA PROVIDES AN EXPORT FEATURE, WE DO NOT GUARANTEE ITS CONTINUOUS AVAILABILITY OR COMPLETENESS.
- AI DISCLAIMER: MOMORA MAKES NO WARRANTIES REGARDING THE OUTPUTS OF THE AI FEATURES. AI-GENERATED CONTENT MAY BE INACCURATE, OFFENSIVE, OR OTHERWISE UNSUITABLE. USE AI FEATURES AT YOUR OWN RISK.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOMORA OR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF MOMORA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; (V) AI-GENERATED CONTENT; OR (VI) ANY OTHER MATTER RELATING TO THE SERVICE.
IN NO EVENT SHALL MOMORA’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID TO MOMORA FOR USE OF THE SERVICE IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify, defend, and hold harmless Momora and its affiliates, officers, directors, employees, consultants, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from (a) your User Content, (b) your violation of these Terms, (c) your violation of any rights of any other person or entity (including relating to data privacy or intellectual property), or (d) your violation of any applicable laws or regulations.

14. Modifications to the Service and Terms

Momora reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice at any time. We also reserve the right to modify these Terms at any time. We will notify you of significant changes to the Terms by posting the new Terms on the Service, updating the “Last Updated” date, or sending you an email or other notification. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the state of Wyoming, without regard to its conflict of law principles. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in Sheridan, Wyoming, using the English language in accordance with the Arbitration Rules and Procedures of American Arbitration Association then in effect.

16. Termination

- By You: You may terminate your account at any time by using the account deletion feature within the app or by contacting us at [Your Support Email]. Account deletion is irreversible and will result in the permanent deletion of your account and associated data, subject to residual backups and legal retention requirements.
- By Momora: We may suspend or terminate your access to all or any part of the Service at any time, with or without cause, with or without notice, effective immediately. Reasons for termination may include, but are not limited to, a breach of these Terms.
- Effect of Termination: Upon termination, all licenses and rights granted to you under these Terms will immediately cease. Sections 4 (License grant persistence for operation/backup), 5 (Ownership/Disclaimers), 8, 10, 11, 12, 13, 15, and 18 will survive termination.

17. Account Deletion

You can request the deletion of your account and associated data directly through the app’s settings. The process involves deleting your user profile, family member profiles, memories, generated illustrations stored by Momora, and finally, your authentication record. This action is permanent and cannot be undone. Please refer to our Privacy Policy for more details on data handling upon deletion.

18. General Terms

- Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and Momora regarding your use of the Service.
Waiver: The failure of Momora to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- Severability: If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.
- Assignment: You may not assign these Terms without the prior written consent of Momora, but Momora may assign or transfer these Terms, in whole or in part, without restriction.
- Headings: The section titles in these Terms are for convenience only and have no legal or contractual effect.

19. Contact Information

If you have any questions about these Terms, please contact us at: hello@usemomora.com